Terms & Conditions

By placing an order with Tens Machines Australia, the customer acknowledges agreement to the terms and conditions stated below and acknowledges having read and understood the important warnings. The customer further agrees that the laws of Australia shall apply to the purchase or any dispute arising there-from.


All prices are in Australian Dollars and include GST where applicable. TENS Machines and TENS/EMS related products are GST free. Please not that prices are subject to change without notice and despite our best efforts, it is possible due to an error an item may be priced incorrectly. Rest assured we verify prices as part of our dispatch procedures and if a product's correct price is lower than our stated price, we charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will, at our discretion, either contact you to let you know and wait for your instructions before dispatch or cancel your order and notify you of such cancellation.


Specifications in the catalogue are based on each manufacturer's representations. Tens Machines Australia is not responsible for their accuracy or completeness. All specifications are subject to change without notice. Pictures of products and tens pads are as a reference only and may not be the excact picture or branding of the current purchase, specification of items may vary without notice.


Payments shall be in the legal tender of Australia. Purchase made by personal cheque may be held up to one week to allow for the cheque to clear the bank. All fees incurred in collecting a past due account are the responsibility of the purchaser. A $20 service fee will be charged for any cheque returned by the bank.